Sales
5:21 minutes

Modern Sales Platform IRON for InterRisk

See how InterRisk Vienna Insurance Group built IRON - an insurance sales platform powered by Higson - to boost agent productivity and give business teams control over product configuration.

Written by
Published on
5 September 2025

Most insurers inherit a sales platform their agents tolerate. InterRisk Vienna Insurance Group set out to build one their agents would actually want to use — and called it IRON.

What Is IRON, InterRisk's Insurance Sales Platform?

IRON (InterRisk Online Network) is a modern insurance sales platform built by InterRisk Vienna Insurance Group together with Decerto to automate agents' daily work and simplify the sales process.

InterRisk offers a broad range of property, auto, personal, and health insurance products for individual and business customers. As the company put it, the priority wasn't just innovation for its own sake - it was efficiency, and making agents' daily work easier. IRON was built to respond directly to that need: automating parts of agents' work, simplifying sales, and giving agents the ability to manage products independently. You can read the full technical breakdown in our IRON case study.

Why Did InterRisk Build a New Sales Platform?

InterRisk built IRON to replace an aging system and create a foundation for future digitalization - including new products, enhanced underwriting, and expanded support for agents and clients.

From the outset, Decerto worked closely with InterRisk to understand its business objectives, day-to-day operational challenges, and the real expectations of the agents who would use the platform. That collaboration shaped a system tailored precisely to InterRisk's functional and technological requirements — including seamless integration with existing core systems and external data sources, plus comprehensive security and performance testing to meet industry compliance standards.

How Does Higson Power the IRON Platform?

Higson, Decerto's proprietary business rules engine, sits at the heart of IRON, giving InterRisk's business team full control over product and rule configuration without IT involvement.

Higson handles product configuration, rating, and business risk management, letting InterRisk independently define insurance products, manage complex product dictionaries, set up plan variants, and run premium calculations. This business-led configuration model dramatically cuts time to market for new products and changes, while keeping everything centralized for consistency and easier maintenance across the organization.

What Results Has IRON Delivered for InterRisk's Agents?

IRON has measurably improved agent speed, automated a large share of manual workload, and given agents more flexibility to configure products themselves.

Agents can now instantly calculate quotes and compare plan options in real time. A significant portion of previously manual work - pulling client data, compressing images, sending offers - now happens automatically from within the system. That flexibility shortens the quoting process and speeds up customer acquisition. As InterRisk describes it, IRON isn't just a sales platform - it's a growth platform, built to support new insurance products and system integrations as the business evolves.

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