A property claim rarely arrives in one piece. Field reports, photos, emails from the insured, handwritten notes and expert opinions reach the adjuster from different senders, in different formats, over several weeks. Somewhere in that pile are the details that decide how the claim ends.
In this live session, hosted by Digital Insurance, Decerto will walk through a single claim: a loss reported as routine and reserved at $85,000 that grows into a $5M exposure as new documents keep arriving. Step by step, you'll see how AI helps make sense of the file and how business rules decide who signs off when the stakes change.
Join us to see:
- From documents to chronology - how incoming material is classified, placed on a timeline and checked for gaps and red flags
- When the claim outgrows the adjuster's authority - how a business rules engine sets the exact point where a file is referred up
- A decision you can reconstruct - tracing the full approval chain the way a DOI examiner would ask for it
- The moment of disagreement - what happens when a reviewer rejects an AI recommendation and documents why
- Where the market stands - how carriers see AI in claims today
AI analyzes, humans decide. See how Claims AI and Higson work together to keep complex claims under control, without taking the decision away from the people responsible for it.
Speakers:
Maciej Wir-Konas, Head of AI Product Solutions, Decerto
10 years building technology for insurers, now focused on AI for complex claims.
Darin McCarthy, Founder, McCarthy Claims Consulting
30 years in property and auto claims, from handling files to leading claims teams.
Save the date
Thursday, October 29 · 1:30 p.m. ET · 60 minutes · Free
Get in touch with us to discuss how we can implement it in your company.
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